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Featured Offers
Request a Quote
Testimonials
Join Our Team
Contact
Please read and respond to the scenarios presented below.
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Applicant Name
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Scenario Question 1: A client is upset because they did not qualify for a discount that was released. How would you handle this situation?
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Scenario Question 2: You have received a quote request from a potential client for a first time trip to Walt Disney World; a family of four that includes two adults and two children, wanting a weeks stay with park hopper tickets. They have a budget of $1500.00 which of course is unrealistic. How would you respond to this client?
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Scenario Question 3: You are booking a client that has advised you that they do not wait in lines and do not want to wait any more than 10 minutes for any ride or attraction. How do you respond to this client?
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Scenario Question 4: You have tried several times but your clients credit card has declined for final payment. How do you tell your client?
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Scenario Question 5: You have booked a client that advised you upon booking that their child was under three. However, during the planning process, a month later, they advise and mention that their child is actually 5, they just did not want to have to pay for them. How do you respond and what do you do?
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Phase 2 Step Two:
You must friend request the agency owner, Belinda Harvey on Facebook. Please not that blocking of timelines etc. is not accepted. Our agents are a representation of our brand. We have to ensure that they are representing our agency appropriately.
If you are satisfied with your answers above, please submit. Please note that all questions must be answered and a friend request must be sent. If both task are not completed in Step 2 of the application process, the potential new agent will not move forward to Step 3 if selected.
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